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Privacy Policy

Website Terms of Use and Privacy Policy

  1. Mission Foods Website. Welcome to the Mission Foods Canada website (the "Site"). Gruma Corporation, its subsidiaries, or affiliates (here and after referred to as "Gruma"), provides the Site and related services subject to the following Privacy Policy. Please read the privacy policy carefully before using this Site. By accessing and browsing the Site or any other Gruma website (includsecing, without limitation, social media and mobile websites) or using any mobile application on which these terms reside (collectively the "Platform"), you agree, without limitation or qualification, to the Privacy Policy set forth below. If you do not so agree, please abstain from using this Platform. The Platform is not intended for minors who are under the age of sixteen years old.

  2. Privacy Policy. Gruma respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (the "Policy"). This Policy applies to the Platform. This Policy describes the types of information we may collect from you or that you may provide when you visit the Site or otherwise use our Platform, or otherwise interact with Gruma, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

    This Policy was last updated on April 1, 2026.

    Gruma may at any time and from time to time revise this Policy by updating this posting. By using this Platform you are agreeing to be bound by any such revisions. You should visit this Platform periodically to determine the then current terms.

    Consumers with disabilities may access this policy in an alternative format by using any screen reader software or calling 1-800-600-8226 for more information.

  1. Types of Information Collected and How it is Collected. We may collect one or more of the following categories of personal information about you when you visit our website, contact us, or otherwise interact with us.

    (i) Gruma or trusted third-party service providers may collect several types of information from and about users of our Platform, including:

    • Personal Identifying Information You Submit. We, directly or through a trusted third-party service provider, collect your personal identifiers, such as your name, address, email address, and telephone number. We obtain this information when you provide it to us through our Contact Us page, in response to a request on our social media platforms, or otherwise use our website and social media platforms, or otherwise communicate with us. We do not share this information with third parties who sell or use the information for their own purposes. We expect to retain your personal identifiers for a period of up to 4 years following your last interaction with Gruma. We, through a trusted third-party service provider collect your email address when you provide it while making a product review. We use your email address to verify the authenticity of your product review. The email address is collected by a trusted third-party service provider, but they do not share this information with other parties or use the information for other purposes outside of verification purposes. We expect to retain your personal identifiers for a period of up to four years following your last interaction with Gruma.
    • Information you Post. We, through a trusted third-party service provider, collect information you post in a public space on our websites through our product reviews. This information is not intended to be your personal information or sensitive personal information. This information is shared with third parties who post the product review on their own websites. We expect to retain this information for a period of up to six years following your last interaction with Gruma.
    • Demographic Information. We, through a trusted third-party service provider, may collect your demographic information, such as your gender and age range, when you review one of our products. This information is not intended to be your personal information or sensitive personal information. This information is shared with third parties who receive your product review. We expect to retain this information for a period of up to six years following your last interaction with Gruma.
    • Personal Location Information. We, through a trusted third-party service provider, may collect your zip code to help you find a store that sells our products. We do not share this information with third parties who sell or use the information for their own purposes. Your zip code is not retained beyond the time needed to help you find a store that sells our products.
    • Personal Contact Information Collected for Sweepstakes or Promotions. When we run a promotion or sweepstakes, we or a trusted third-party service provider may collect your personal identifiers, such as a participant’s name, address, email address, telephone number, and year of birth to operate the promotion, including verifying a participant’s eligibility and compliance with the promotion’s official rules should a participant be a potential prize winner, as well as providing the prize. This information is collected by us or our third-party service provider when a participant provides it through the sweepstakes online form or other informational form. We do not share this information with third parties who sell or use the information for their own purposes. We expect to retain your personal identifiers for a period of up to four years following your last interaction with Gruma.
    • Your Social Media Content. With your permission, we may feature your individual social media content or photographs, which include your personal identifying information, on our own social media pages and various promotional materials. We do not share this information with third parties who sell or use the information for their own purposes. We expect to retain your social media content for as long as it is displayed on our own social media pages and promotional materials.
    • Internet and Other Electronic Network Activity Information. If you navigate through our Site and consent to their use, by opting in through the settings, trusted third-party service providers may automatically collect your personal online identifiers, such as your IP address, and your internet network activity information, such as the browser you’re using, browser and search history, usage details, keystrokes, mouse clicking, digital analytical tracking information, and other information collected through “third-party cookies.” Those third-party service providers might look at what site you came from, or what site you visit when you leave us. “Cookies” are bits of information that are placed by a website in a storage place on your computer. The third-party cookies are hosted by our social media, advertising, and analytics service providers who may use this personal information (along with other information you may have provided to them) to help track usage patterns, promote and provide our products, and provide personalized advertisements. By consenting to the use of these third-party cookies, you are directing the third-party cookies to collect your personal information and to disclose it to the third parties that host these third-party cookies, which include Google, Meta, Facebook, Instagram, Pinterest, Amazon, TikTok, BazaarVoice, Youtube, Destini, StackAdapt, The Trade Desk, DV360, and MediaMath, by having them directly collect this information. We do not have access to this collected information in a non-aggregate format. The Site is not designed to respond to “do not track” requests from browsers. For more information pertaining to these third-party cookies, please review Section II.D below. We, through our trusted third-party service providers, expect to retain your personal online identifiers for as long as long as the cookies remain on your browser. For information on how to clear cookies from this Site, please see Section II.D below.

    (ii) If you call us with a comment or question about one of our products, we collect your personal identifiers, such as your name, address, email address, and telephone number. We obtain this information when you provide it to our customer service representatives. We do not share this information with third parties who sell or use the information for their own purposes. We do not collect sensitive personal information from those that call us with a comment or question about one of our products. We expect to retain your personal identifiers for a period of up to four years following your last interaction with Gruma regarding the comment or question.

    (iii) If you visit one of Gruma’s United States facilities for business purposes, we may collect your personal identifiers, such as your name, telephone number, and company that you work for. We collect this information to log and screen visitors to our facilities. We obtain this information from visitor logs and questionnaires that you complete. We do not share this information with third parties who sell or use the information for their own purposes. We do not collect sensitive personal information from those that visit one of Gruma’s facilities for business purposes. We expect to retain your personal identifiers for a period of up to 4 years following your visit to the Gruma facility.

  2. How We Use Your Personal Information. Gruma will use the information you have provided to respond to your comments, questions, and requests for information, to communicate with you, or to notify you if you win a contest or sweepstakes and verify your eligibility if one is running. We will also use your information to provide you with any service you may have requested. If you provide us your zip code or postal code for purposes of locating our products, we will help you find a store that sells our products. We will not send you information unless you have opted in for such materials and will not send you information if you inform us you do not wish to receive such materials. If you provide us with your individual social media content or photographs, with your permission, we may include these on our own social media pages and various promotional materials.

    We use aggregated information provided to us by trusted third-party service providers to help improve marketing and promotional efforts, to statistically analyze usage on the Site, to better understand the interests of our customers and our Site visitors, and to improve the features and content of the Platform. We also work with these trusted third-party service providers to provide targeted advertisements as explained below in Section II.C.

    For information collected from visitors to Gruma’s facilities for business purposes, we use the information visitors provide to us to log and screen visitors to our facilities.

    Gruma uses the personal information it gathers as otherwise permitted by law.

  3. Targeted Advertisements. Gruma may work with online advertising companies to show you relevant and useful ads. This includes ads served on other companies’ sites. These ads may be served based on information collected through the use of third-party cookies on our Site, or by other third parties directly. For example, information a third party collects when you register for a separate site, like your zip code or postal code. This might be used to target an ad for people in your area. These ads may also be based on your activities on our websites or on other third-party sites.

  4. You Can Control Cookie Usage. When you visit our Site, we store cookies on your browser to collect information. The information collected might relate to you, your preferences, or your device, and is mostly used to make the Site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies through our . Click on the different category headings to find out more and opt-into any optional cookies according to your preference. You cannot opt-out of our first party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings,). For more information about the first party Strictly Necessary Cookies and third-party Targeting Cookies used, please follow this link: .

    If you navigate through our Site and consent to their use, by opting-in through the settings, trusted third-party service providers may automatically collect your personal online identifiers, such as your IP address, and your internet network activity information, such as the browser you’re using, browser and search history, usage details, keystrokes, mouse clicking, digital analytical tracking information, and other information collected through “third-party cookies.” Those third-party service providers might look at what site you came from, or what site you visit when you leave us. “Cookies” are bits of information that are placed by a website in a storage place on your computer. The third-party cookies are hosted by our social media, advertising, and analytics service providers who use this personal information (along with other information you may have provided to them) to help track usage patterns, promote and provide our products, and provide personalized advertisements.

    By consenting to the use of these third-party cookies, you are directing the third-party cookies to collect your personal information and to disclose it to the third parties that host these third-party cookies, which include Google, Meta, Facebook, Instagram, Pinterest, Amazon, TikTok, BazaarVoice, Youtube, Destini, StackAdapt, The Trade Desk, DV260, and MediaMath, by having them directly collect this information. You should review the privacy policies of Google, Meta, Facebook, Instagram, Pinterest, Amazon, TikTok, BazaarVoice, Youtube, Destini, StackAdapt, The Trade Desk, DV360, and MediaMath, to see how they treat the personal online identifiers and your internet network activity information they are collecting, and by consenting to the use of the third-party cookies utilized on this Site, you are consenting to such uses by these third-party service providers. We do not have access to this collected information in a non-aggregate format. Gruma uses this information to improve our Site, serve you with advertising content in which we think you will be interested, and to better understand the interests of our customers and our Site visitors by observing customers’ behaviors on the Site.

    You can manage your privacy settings through our .

    You can also request that we do not share your personal online identifiers by not opting-in to the use of third-party cookies on the Site by maintaining the toggle on the third-party Targeting Cookies, Functional Cookies, and Performance Cookies to “off” in the , which will keep the third-party cookies disabled. You may also delete the third-party cookies solely from this Site by clearing the cookies from your web browser. Below are some helpful tips on how to clear cookies from this Site on your web browser:

  5. Selling and Sharing Information. Gruma does not sell our Platform user’s personal information. However, unless otherwise specified, we may share your personal information within Gruma, such as with our subsidiaries and affiliates. We also allow access to our database by trusted third-party service providers that provide us with services, such as technical maintenance, forum software, or statistical or marketing analysis, but only for the purpose of and to the extent necessary to provide those services. We require our third-party service providers to implement and maintain appropriate safeguarding measures and to provide a comparable level of protection as described in this policy to personal information that they process on our behalf.

    Your personal information may be transferred to third-party service providers outside of your jurisdiction, which may have less stringent privacy laws.

    In the event that Gruma should decide to sell any assets which may include this Platform, it may transfer the information provided to Gruma by users of the Platform along with the sale of the Platform. For information pertaining to sharing information with other parties, please see Section II.B above.

  6. Legal Disclaimer. Gruma reserves the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on the Platform. For example, Gruma will provide personal information to third parties if Gruma believes, in good faith, that it is necessary to prevent a crime or an injury to Gruma or third parties. Gruma will also share personal information to respond to a court order or subpoena, or if a government agency or investigatory body requests it.

  7. Not Intended For Children. Our Site and Platform are not intended for children under 16 years of age. No one under 16 may provide any personal information to or on the Platform. We do not knowingly collect, use, or share, personal information of children under 16. If you are under 16, do not use or provide any information on the Platform. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us. Parents or legal guardians can learn more about how to protect children's privacy on-line here: https://www.consumer.ftc.gov/topics/protecting-kids-online.

  8. Data Security & Retention. Gruma uses standard security measures designed to secure your personal information from accidental loss, theft and from unauthorized access, use, copying, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls, which are located outside of your jurisdiction and which may have less stringent privacy laws.

    The safety and security of your information also depends on you. The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

    Your PI will be retained by us only for as long as necessary to accomplish the identified purposes for which it was collected, or as required by law, whichever is longer. When we are no longer obligated to retain your PI, we will destroy it or render it anonymous.

  9. Third-Party Content. Some content or applications, including advertisements, on the Site and Platform could be served by third-parties, including social media, advertising, analytics, ad networks and servers, content, and application service providers. If you click on a link to a third-party site, you will be taken to websites or pages we do not control. This includes social media sites. We are also not responsible for the privacy practices of other sites that link to our Site. This Policy does not apply to the privacy practices of third party websites. Read the privacy policy of other websites carefully. We are not responsible for third party policies or practices.

  10. For Our Customers in Canada. This Section J of the Policy is intended to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the substantially similar provincial acts including Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (QC ARPPIPS), Alberta’s Personal Information Protection Act (AB PIPA), and British Columbia’s Personal Information Protection Act (BC PIPA), and other applicable privacy laws to Canadian residents. This section is intended to supplement Sections I and II.A-I above.

    For purposes of this Section J, “Personal Information” means anything that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular Canadian consumer or household, including without limitation sensitive Personal Information. Gruma does not sell Personal Information. Gruma shares Personal Information as set forth in Sections II.A–B above.

    This Section J is intended for Canadian residents who have interacted with Gruma in a personal or business-to-business context.

    (i) Notice of Categories of Personal Information We Collect and How We Use It. Please see Section II.A–B above. Gruma does not sell Personal Information. For information on personal online identifiers and internet network activity information provided through cookies, please see Section II.C–D above. Gruma shares Personal Information as set forth in Sections II.A–B above.

    (ii) Right to Know About Personal Information Collected or Shared. You have the right to know about the Personal Information we collected, and/or shared, about you.

    Specifically, you have a right to know:

    • The categories of Personal Information we have collected about you.
    • The categories of sources from which we have collected Personal Information about you.
    • The specific pieces of Personal Information we have collected about you.
    • Our purposes for collecting your Personal Information.
    • The categories of third parties to whom we have shared your Personal Information, if any, and the categories of Personal Information that we have shared with each third-party recipient.

    The categories of Personal Information that we collected and shared are discussed above in A. Notice of Personal Information We Collect and How We Use It. Gruma does not sell Personal Information. For information on personal online identifiers and internet network activity information provided through cookies, please see Section II.C–D above. Gruma does not knowingly collect, use, or share personal information of children under 16. Please refer to section G. above for more details.

    You can access the Personal Information we have on file about you and the Personal Information shared by us by submitting a verifiable written request to us by clicking here and completing the webform request or by calling us at our toll-free telephone number: 1-800-600-8226. Only you, or a person that you authorize to act on your behalf, may make a request related to your Personal Information.

    Your request must be verifiable before we can fulfill such request. Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected Personal Information or a person authorized to act on your behalf. We will only use the Personal Information that you have provided in a verifiable request in order to verify your request. To verify the request, we may require that you verify your identity using a verification service through Adobe Sign. If you are requesting to obtain the specific pieces of Personal Information we have on file or have shared, we may require you to provide us with a signed declaration under penalty of perjury from you that you are the individual whose Personal Information is subject to the request.

    We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority. Please note that we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive, or manifestly unfounded. If we are unable to verify your identity, we will deny your request and inform you that we cannot verify your identify and explain why we have no reasonable method with which we can identify you. However, we will direct you to our Policy which describes our general business practices regarding the collection, maintenance, sharing, and sale of Personal Information.

    Within 10 business days of receiving your request, we will confirm receipt of your request and provide information about how we will process your request, including a description of our process to verify your identity and when you should expect our response. Generally, we will respond to your request within 30 days and provide you the requested Personal Information by mail or a readily usable electronic format. Under certain circumstances, we may take up to 60 days to respond to your request. In these circumstances, we will provide you with notice and an explanation of the reason we will take more than 30 days to respond to your request.

    There may be limits on your right to access the Personal Information we hold about you, for example, if the information is subject to legal privilege, contains confidential information, relates to an investigation or a breach of an agreement or law, or contains personal information of other individuals that cannot be separated.

    If we decline to take action on your request to access your Personal Information, you have the right to appeal our decision. To submit an appeal, please use the same method you used to submit your original request: by clicking here and completing the webform request or by calling us at our toll-free telephone number: 1-800-600-8226. We will review your appeal and respond within 30 days of receipt. Our response will include a written explanation of the reasons for our decision. If your appeal is denied, please see Section II.M. below for more information.

    (iii) Notice of Your Right to Request Deletion of Your Personal Information. You have the right to request us to delete the Personal Information that we have collected or maintained about you. You can request us to delete your Personal Information by submitting a verifiable written request to us by clicking here and completing the webform request or by calling us at our toll-free telephone number: 1-800-600-8226.

    Your request must be verifiable before we can fulfill such request. Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected Personal Information or a person authorized to act on your behalf. We will only use the Personal Information that you have provided in a verifiable request in order to verify your request. To verify the request, we may require that you verify your identity using a verification service through Adobe Sign, and we may require you to provide us with a signed declaration under penalty of perjury from you that you are the individual whose Personal Information is subject to the request.

    If we are able to verify your identity, we will delete your Personal Information by one of the deletion methods permitted by law and will notify you of the deletion method used. We may offer you the option to delete a select portion of the Personal Information you requested to be deleted in addition to the option to delete all of the Personal Information you requested to be deleted. Prior to deleting your Personal Information, we will confirm that you want your Personal Information deleted. If your Personal Information is stored on or archived in back-up systems, we will delete the Personal Information when our archived or back-up system is next accessed or used. We will also direct our service providers to whom we have provided your Personal Information to delete the requested information.

    If we are unable to verify your identity, we will deny your request and inform you that we cannot verify your identify.

    We may deny your request to delete if we conclude that we are required by applicable laws to retain your Personal Information and/or we cannot separate your PI from other PI that we have gathered. If we deny your request to delete, we will: (1) inform you that we have denied your request and describe the basis for the denial including any legal exception permitting denial; (2) delete any Personal Information that is not subject to the legal exception; and (3) refrain from using the Personal Information retained for any other purpose than provided for by that exception.

    Within 10 business days of receiving your request, we will confirm receipt of your request and provide information about how we will process your request, including a description of our process to verify your identity and when you should expect our response. Generally, we will respond to your request within 45 days. Under certain circumstances, we may take up to 90 days to respond to your request. In these circumstances, we will provide you with notice and an explanation of the reason we will take more than 45 days to respond to your request.

    If we decline to take action on your request to delete your Personal Information, you have the right to appeal our decision. To submit an appeal, please use the same method you used to submit your original request: by clicking here and completing the webform request or by calling us at our toll-free telephone number: 1-800-600-8226. We will review your appeal and respond within 60 days of receipt. Our response will include a written explanation of the reasons for our decision. If your appeal is denied, please see Section II.M. below for more information.

    In responding to your request to delete, we will maintain a record of your request as long as legally required.

    (iv) Notice of Your Right to Request Correction of Your Personal Information. You have the right to request us to correct the Personal Information that we have on file about you. You can request us to correct your Personal Information by submitting a verifiable written request to us by clicking here and completing the webform request or by calling us at our toll-free telephone number: 1-800-600-8226.

    Your request must be verifiable before we can fulfill such request. Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected Personal Information or a person authorized to act on your behalf. We will only use the Personal Information that you have provided in a verifiable request in order to verify your request. To verify the request, we may require that you verify your identity using a verification service through Adobe Sign, and we may require you to provide us with a signed declaration under penalty of perjury from you that you are the individual whose Personal Information is subject to the request.

    If we are able to verify your identity, we will correct your Personal Information at issue on our existing systems and implement measures to ensure that the information remains corrected.

    We will also direct our service providers to whom we have provided your Personal Information at issue to correct the information at issue.

    If we are unable to verify your identity, we will deny your request and inform you that we cannot verify your identify.

    By law, we may also deny your request to correct the information at issue if we determine that the contested information is more than likely correct based on a totality of the circumstances considering the nature of the information (e.g., whether it is objective, subjective, unstructured, sensitive, etc.), how we obtained the contested information, and documentation relating to the accuracy of the information whether provided by you, us, or another source. We may require you to provide documentation necessary to rebut our own documentation that the personal information is accurate. We may also deny your request to correct if we have denied your request to correct the same alleged inaccuracy within the past six months of receiving the request. However, we will treat the request to correct as new if you provide new or additional documentation to prove that the information at issue is inaccurate.

    As an alternative to correcting the information at issue, we may delete the contested information if such deletion does not negatively impact you or if you consent to the deletion.

    If we deny your request to correct, we will:

    • Explain the basis for the denial; and
      • If the request to correct would be impossible or would involve disproportionate effort, we will provide a detailed explanation that includes enough facts to give you a meaningful understanding as to why we cannot comply with the request.
    • Inform you that upon your request, we will note both internally and to any third-party service provider with whom we share the personal information that the accuracy of the personal information is contested by you;

    Within 10 business days of receiving your request, we will confirm receipt of your request and provide information about how we will process your request, including a description of our process to verify your identity and when you should expect our response. Generally, we will respond to your request within 45 days. Under certain circumstances, we may take up to 90 days to respond to your request. In these circumstances, we will provide you with notice and an explanation of the reason we will take more than 45 days to respond to your request. We will accept, review, and consider any documentation that you provide in connection with the request to correct.

    If we decline to take action on your request to correct your Personal Information, you have the right to appeal our decision. To submit an appeal, please use the same method you used to submit your original request: by clicking here and completing the webform request or by calling us at our toll-free telephone number: 1-800-600-8226. We will review your appeal and respond within 60 days of receipt. Our response will include a written explanation of the reasons for our decision. If your appeal is denied, please see Section II.M. below for more information.

    In responding to your request to correct, we will maintain a record of your request as long as legally required.

    (v) Limiting Use and Sharing of Personal Information. As explained above, Gruma only uses and shares Personal Information to perform services on behalf of Gruma, including for purposes of completing background checks and verifying the identity and work status for job applicants, and to process payments to our vendors, to run a credit report, as well as for tax and other record keeping purposes.

    (vi) Right to Nondiscrimination. You have the right to receive our products and services on equal terms regardless of whether or not you exercise your rights under this Policy.

  11. Binding Arbitration. You agree that any controversy or claim arising out of or relating to the Policy, or information and data collected, used, shared, or sold thereunder shall be settled by binding arbitration administered by JAMS pursuant to its then prevailing Streamlined Arbitration Rules and Procedures in a location determined by the JAMS arbitrator (provided that such location is reasonably convenient for you), or at such other location as may be mutually agreed upon by the parties, and that judgment on the award may be entered in any court having jurisdiction. The JAMS Rules and Procedures are available at www.jamsadr.com or by calling (800) 352-5267. The arbitrator shall be selected pursuant to the JAMS Rules and Procedures. The arbitrator shall apply the United States Federal Arbitration Act in the interpretation and enforcement of this arbitration provision, and to the extent the United States Federal Arbitration Act is inapplicable, the arbitration law of the province of your residence shall apply. The arbitration shall apply any applicable statutes of limitations, and shall honor claims of privilege recognized at law.

    If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal (other than that claims will not be arbitrated on a class or representative basis), or otherwise conflicts with the rules and procedures established by JAMS, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, the portion that is deemed invalid, unenforceable or illegal is that claims will not be arbitrated on a class or representative basis, then the entirety of this arbitration provision shall be null and void, and neither claimant nor Gruma shall be entitled to arbitrate their dispute.

    IT IS AGREED BY THE PARTIES THAT claims must be brought in a party’s individual capacity and not in a multi-plaintiff, CLASS, OR COLLECTIVE CAPACITY ON BEHALF OF OTHER PERSONS. THE ARBITRATOR SHALL NOT HAVE THE AUTHORITY TO HEAR OR ISSUE ANY AWARD CONCERNING THE CLAIMS OF A MULTI-PLAINTIFF, CLASS, OR COLLECTIVE ACTION OR TO CONSOLIDATE THE CLAIMS OF MORE THAN ONE INDIVIDUAL INTO A SINGLE ARBITRATION PROCEEDING. THE ARBITRATOR HAS ONLY THE AUTHORITY TO RESOLVE THE CLAIMS OF AND AWARD RELIEF TO AN INDIVIDUAL PERSON OR ENTITY.

  12. Changes to Our Privacy Policy. It is our policy to post any changes we make to Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Site home page. The date this Policy was last revised is identified at the top of the Policy. You are responsible for periodically visiting our Site and this Policy to check for any changes.

  13. Contact Information. To ask questions or comment about this Policy and our privacy practices, you may contact our designated privacy officer at legal@missionfoods.com or 1-800-600-8226 or through the Contact Us section on our Site.